All of our prices include VAT at the current rate and are retail prices. Trade enquiries are welcome, please contact us by email for a trade price list.
The price you pay for delivery will depend on the total volumetric weight of the consignment. Small consignments are sent Royal Mail First Class Signed for and larger consignments are sent out Fedex Next Day Delivery. We endeavour to dispatch all orders on the next working day, however there may be rare occasions when this is not possible and in this case you will be advised when the shipment will be made.
UK Mainland Shipping excluding Highlands and Islands
- £6 for total shipment up to 1kgs
- £9 for total shipment 1-2 kgs
- £12 for shipment 2-10kg
- £20 for over 10kg
- £40 for oversize items
- £80 for rooftents
Outside of UK and Highland and Islands – please contact us for accurate shipping cost.
Worldwide Shipping Details
We can ship all over the world.
Within the EU, you will pay VAT at the current UK rate and all our prices include VAT. Shipping can be arranged to most European destinations. We charge per parcel and standard shipping varies from £18 to the Netherlands to £25 to Italy and Spain is for up to 20 kg but longer items such as Oztents incur additional handling costs.
Outside of the EU, please contact us with your requirements and we will get accurate shipping costs and deduct the VAT.
Wherever you are, we can probably arrange shipment to you.
Full refunds will be given as a result of claims for faulty goods, all other refunds will be based on the replacement cost of the goods. In accordance with Consumer Contracts Regulations 2013 you have a fourteen day cooling off period after receipt of goods during which time you will receive a full refund including delivery charges however the customer is liable for the cost of return of the goods.
If the customer intends to cancel an order or return goods they should notify us by email or in writing within the 14 day cooling off period.
Refunds will only be paid to the purchaser.
Money will be refunded to the same account debited during purchase, or paid in the form of a cheque forwarded to the order address, and made out in the contract (purchaser) name.
All refunds and partial refunds (including paperwork) will be completed within 30 days.